The Impact of a Clean Restroom on Business

Impact of Clean Restroom on Business

 

A clean bathroom can make or break a customer service experience if your company is in the hospitality or service industry.

In a restaurant, for instance, the impact of a clean restroom on a customer’s perception of your company can last through the entire dining experience, and can be a main topic of conversation when the customer tells her friends about your establishment.

Projecting a Clean Image

A clean restroom encourages positive feelings in customers about your business.

This is because customers can equate the cleanliness of your company’s bathroom with the cleanliness of your entire business.

This is especially true if you’re a restaurant owner.

As of December 2010, 86 percent of adults in the United States equated the condition of a restaurant’s bathroom with the condition of its kitchen, according to cleaning industry website CleanLink.

The site also states that 75 percent of U.S. adults wouldn’t return to a restaurant with a dirty bathroom.

This means a clean bathroom can lead to repeat business and higher earnings.

Impact of Clean Restroom on Business

Daily Cleaning Schedule

A daily cleaning schedule, including bathroom cleanup and restocking, gives employees structure and establishes a routine.

This encourages more active engagement during the workday and limits downtime when customers aren’t present in the store.

Employees who remain engaged in work tasks throughout the day can show higher levels of productivity over workers who only perform work tasks when customers or clients are in the vicinity.

A daily routine that incorporates a cleaning schedule can also eliminate the need for a professional cleaning staff to service your business bathroom.

This helps reduce your business costs over time.

If you would like to find out more information on what kind of products for restrooms we make go here JaniWrap Products 

 

Impact of Clean Restroom on Business

JaniWrap Out of Order Urinal Covers. 

Keeping Restrooms Beautiful.

We ensure your restrooms appearance is not compromised when a urinal or toilet needs to be removed from service.

JaniWrap Website Design by Best Website Solutions 

Consumers come clean about public restrooms

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Consumers come clean about public restrooms

If you travel, go to a ball game or concert, or spend time shopping, chances are you will frequent a public restroom every once in a while. Admittedly, some experiences are better than others.

Bradley Corporation, a maker of restroom fixtures, has compiled a survey of consumers on some of the odd behavior that goes on inside these facilities.

Then again, some might not find it so odd.

For example, most of the consumers in the survey found nothing unusual about using cellphones while in a restroom stall, although most don’t carry on conversations. Rather, they use their phone to text, send or check email, post to social media sites, or just surf the web.

Six percent of respondents admit they’ve taken a photo while in a stall, which might be unusual in anyone’s book.

“Since there’s a prevalence of cell phone usage in restrooms, it’s not surprising to hear that London scientists say one out of six cell phones tests positive for fecal matter,” Bradley said in a press release.

Don’t touch

The company’s survey also found that many consumers have an aversion to touching certain restroom surfaces. Restroom door handles, stall doors, and faucets top the list. Consumers also say they often use a foot to flush a toilet and use a paper towel as a barrier when opening a restroom door.

Overall, consumers are turned off by dirty or messy restrooms, perhaps a universal point of view. If a dirty restroom is located on the premises of a business, consumers are much more likely to hold a negative view of the business. Again, no surprise there.

Bradley reports public restrooms are apparently getting worse, not better. Nearly 70% of the respondents reported a recent unpleasant public restroom encounter, up from 51% four years ago.

Restrooms at work also appear to be going downhill. Only half of the respondents rated the facilities at their workplaces as excellent or very good, compared to 66% in 2012.

While consumers would like cleaner restrooms, Bradley finds that not all consumers are practicing clean bathroom procedures. About 80% of respondents said they regularly see others leave the restroom without washing hands. Men appear to be the biggest offenders.

By Mark Huffman

Mark Huffman has been a consumer news reporter for ConsumerAffairs since 2004. He covers real estate, gas prices and the economy and has reported extensively on negative-option sales. He was previously an Associated Press reporter and editor in Washington, D.C., a correspondent for Westwoood One Radio Networks and Marketwatch.

Do Women Care More About Clean Restrooms Than Men?

Do Women Care More About Clean Restrooms Than Men?

Do Women Care More About Clean Restrooms Than Men?

By: Briana Smith, Social Media & Product Branding Specialist, WAXIE Sanitary Supply

A thought occurred to me this weekend as I caught a snippet of the television program Bar Rescue, do women care more about restroom appearance than men?

Bar Rescue is a reality show highlighting a bar or nightclub that isn’t very successful. A team of professionals surveys the situation in order to diagnose & resolve the problem(s). At this point in the show, Jon Taffer, host and bar/nightclub consultant, had already pointed out sanitation issues with the main bar & food preparation areas, spotlighting the owner of the bar.

From there, he moved onto the women’s restroom to discuss the cleanliness.

I don’t remember the conversation exactly, but it was along the lines of, “You won’t get any women in your bar if the bathrooms look like this.” In response the owner just sort of stood with a blank expression on his face.

Taffer continued with disgust and irritation in his voice, “You can’t even tell that there’s something wrong with this bathroom, do you?”

Of course there are two things that can be addressed in my paraphrasing:

1) the conditions of the restrooms

2) the implication that women care about said conditions more than men.

First off, as a woman I do take public restroom cleanliness with a combination of hopefulness & trepidation. Will the restroom be clean or wretched?

I’ve covered how I feel about this subject in a couple of other blog articles: Public Toilet Seat Sanitizers – Do They Work or Is It Peace of Mind? & Would You Pay $1 to Use a Clean Public Restroom. As such, I can only imagine the general state of those restrooms if cleaning is subpar, never mind adding alcohol to the mix.

All I can think of is sticky, icky, and gross. I wouldn’t even want to touch the sink faucets with a 10-foot pole! Lots of bacteria, grime and organic material can build-up rather quickly in restrooms used by numerous people and aren’t cleaned very well or regularly.

Bar restrooms also have the potential for harboring additional organic materials associated with excess alcohol consumption that I wouldn’t exactly want to come in contact with… Restrooms can sometimes make or break a business, especially a restaurant, as Jon Taffer pointed out.

Repeat business is crucial, as is word of mouth.

No one is going to want to go spend a lot of time at a place that is not clean in general, perhaps with the exception of a dive bar. However, be aware that a dive bar also must be inspected by a state health inspector if food is served. If I were deciding where to go and someone mentioned that a place had bad bathrooms I’d definitely rule it out of the running and spend my money elsewhere.

Bad bathrooms are memorable, and not in the way you want them to be. On the flip side, a restaurant restroom can also be a selling point. I recently went to a cocktail bar for my birthday celebration with a couple of friends and we spent 5-10 minutes discussing not only the interior décor of the bar inspired by a vintage drugstore/pharmacy, which was awesome by the way, but we also talked about the floors in the restroom.

They were so unique and cool that one of my friends even went back in to take pictures of it!

The ‘tile’ of the floor consisted of nickels with some sort of epoxy coating to set them in the floor and provide a smooth surface for cleaning. One of my friends was extremely impressed that all of the nickels were perfectly spaced from one another.

Another thing that I found interesting while watching that scene on Bar Rescue was the lack of follow up in the men’s restroom; they didn’t even discuss it, not even in passing. Perhaps I missed that part, although I highly doubt it.

Men’s restrooms don’t seem to be a popular topic of daily conversation, and it made me wonder if most men care that much about restroom cleanliness. So I took a very informal & unofficial poll with a handful of my male coworkers, and while most considered restroom cleanliness to be of importance, they felt that in general it was a lot more important to women.

Some were more aware of restroom conditions due to it being an occupational hazard. One of my coworkers brought up a good point – if the restrooms are in terrible shape it makes one consider the condition the food preparation area is in.

To find out more about the products we sell for out-of-order toilet & urinal covers public restrooms JaniWrap Products.

Find us on Social Media

Do Women Care More About Clean Restrooms Than Men?

Do Women Care More About Clean Restrooms Than Men? 

JaniWrap Out of Order Urinal Covers. 

Keeping Restrooms Beautiful.

We ensure your restrooms appearance is not compromised when a urinal or toilet needs to be removed from service.

JaniWrap Website Design by Best Website Solutions 

European vs United States – Restroom Differences

Washroom

Traveling abroad is a great way to have new and exciting experiences that are incomparable to the ones you have at home. From one country and continent to another, there is an amazing diversity of food, music, culture – and yes – toilets.

Anyone traveling between North America and Europe has almost certainly noted some differences between the washrooms! Planning a trip across the Atlantic? Here’s what you can expect when the time comes to use the facilities.

 

Public toilets

  • Stalls

In North America, toilet stalls tend to be divided by thin partial walls and doors that don’t reach the floor or ceiling, whereas washrooms with stalls in Europe are more likely to be fully enclosed and private.

  • Urinals

While European stalls may be more private than their American counterparts, the same is not always true for urinals. Trough-style urinals are much more prevalent in Europe than in North America. These fixtures accommodate several men at once without dividers and with just one drain.

  • Cost

North Americans traveling in Europe may be surprised to find that most public toilets there are not free. Fees around 1.50 Euro to use a public toilet are not uncommon, according to the Venice tourism website Veneziaunica.

  • Squat Toilets

In some areas of southern and Eastern Europe, visitors might encounter squat toilets. These toilets, which are comprised of little more than a hole in the floor, are rarely ever seen in North America.

Private toilets

  • Size

When it comes to washrooms in private homes, North American ones tend to be much larger than their European counterparts. Lots of modern American suburban homes have large master bathrooms with two toilets and two sinks.

Washrooms In Private Homes

  • Number

Similarly, larger American houses often contain more washrooms than European houses. In addition to a grand master bath, it’s common to see at least one or two more fully equipped washrooms in a North American house. For comparison, a standard set-up in England consists of one three-piece washroom and one two-piece powder room.

Plumbing and Water Usage

  • Dual Flush Toilets

These water-saving toilets have caught on in much of Europe, and although they are gaining popularity in North America. According to StatCan, the number of Canadian households that have low-flow toilets increased from 15% in 1994 to 37% the last time they surveyed this in 2006. They have two flush options – one for liquid waste which only uses a little bit of water, and one for solid waste that uses more water to get the job done.

  • Showers

To North Americans visiting Europe, the showers might seem a little on the weak side. This is because water pressure is lower in Europe overall, which saves water.

  • Bidets

These fixtures are not as common in Europe as some tales would have you believe. Lots of North Americans have heard stories about these fixtures used to wash up after using the toilet, however, outside of luxurious hotels and retirement homes, you are not very likely to encounter one of these.
Bidets

Property & Facility Managers

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“Property & Facilities Management is People Management -we bring the buildings along for laughs…”

C. Christensen

To those with vision and passion to burn

Who smolder with the thirst to learn

Who change their world by being true

To dreams and visions old and new

 

Property professionals are some of these

Who see the forest despite the trees

Some have buildings in the sky

Others are wide and not so high

 

Both are led by people who break locks

Spew their thoughts outside the box

Look at things a little differently

Work routines more efficiently

 

They thrive where roadblocks abound

Child’s play to get around

And overcome the obstacles

That others see as impossibles

 

They inspire others beyond their call

To reach and stretch no fear to fall

Weaving tapestry of disparate strands

A living beauty their building stands

 

And houses a daylight community of souls

Making them comfortable is only one of their goals

Taking them from comfort to happiness even joy

Requires dedicated love and those of who they employ

 

It takes skill to operate buildings and grounds

And even more skill to manage people I’ve found

But it takes love to make a property great

Out of love flow the character that legacies make

 

Property and Facilities professionals of the modest to the high-rise

Know buildings are more than just structures for enterprise

They inspire and provide communal dignity and work load respite

So thank you to all who enrich our lives with well-managed sites.

 

Congratulations – you made it this far!   We hope you enjoyed a rest from the serious side of business for a minute and maybe got a chuckle too.  We’ve been doing these things for fun over the years, usually on a coffee break…too much time would take the fun out of it (there are no Walt Whitman’s here).  

If you got a minute, write a verse – it’s fun.  We’d sure like to hear one from you! 

…. Life is serious, but don’t take yourself too seriously.