The Birth of Modern Public Bathrooms

The Birth of Modern Public Bathrooms

The Birth of Modern Public Bathrooms 

Guest Blog by John Tarr

I remember as a kid traveling with my parents on a stretch of 300 miles of a road from Detroit to Chicago regularly in 1961. Our family lived in a suburb of Detroit called Royal Oak and my dad was transferring as an insurance salesman to the Chicago area. To make the transition easier for the family my dad would work 4 days a week in our new town of Waukegan just north of Chicago and then travel a half day on Friday and half day on Monday back and forth. We would sometimes accompany him on these road trips. 

These trips would take 5-6 hours depending on the traffic. Remember this was not a two-lane freeway in those days. They would not build interstate Freeways until a few years later. These roads would become very frustrating because if you found yourself behind a much slower car the line of cars would stretch for a quarter of a mile or more. Trying to pass was a dangerous adventure.

We were always on the lookout for signs advertising upcoming gas stations and then beg dad about stopping. It meant getting gas, treats and a chance to use a public restroom. I remember these bathrooms were always spotless because the reputation of the individual gas station owner was at stake. There would be a few rest areas along the way, but they were never as clean. In that way not much has changed in the last 60 years. 

The Birth of Modern Public Bathrooms 

I know there were public washrooms before the traveling public used their cars to crisscross this great nation of ours in the 1950’s. Many of these toilet facilities were located at bus stops and railroad stations, but the modern public restrooms came in to its own with the Highway system.

Public Bathrooms

I think as gas stations populated along the highway road system they would compete with each for customers on how modern, clean and safe these short stops were at their station. Texaco 1958 Advertising. Dinners and other attractions would spring up around these islands that gave you a chance to stretch your legs. The washroom was truly a restroom at that point.

You can read an interesting article on Little Known Facts About America’s Highway System.

 Trying to keep public washrooms modern, up-to-date and clean has always been a lot of thankless work for many companies and institutions. Most the time people do not realize that washrooms are a “thing” until they run into one that is very dirty, has run out of toilet paper, or is having a major problem with one of its units. This is where we come in. 

The Birth of Modern Public Bathrooms 

JaniWrap is committed to making public washroom presentable even when there is an issue with one of the urinals or toilets. Just because one of these units go down does not mean the whole facility needs to look shabby or bad. Our temporary covers bring the whole facility back to “looking good” until the needed repairs can be accomplished.

We also make Out Of Order Not In Service Signs and Social Distancing Labels.

This guest blog is by John Tarr, a website designer and blog writer. You can find him here at Best Website Solutions.

JaniWrap Out of Order Urinal Covers. 

Keeping Restrooms Beautiful.

We ensure your restrooms appearance is not compromised when a urinal or toilet needs to be removed from service.

JaniWrap Website Design by Best Website Solutions 

Travel Center Restrooms

Travel Center Restrooms

Travel Center Restrooms

Travel Center Restrooms 

Anyone who has ever traveled with children, let alone driven long stretches with little ones, knows that a family road trip is just about the least relaxing thing a parent can do.

Cue the “Are we there yet???” memes.

It’s true that plopping children into the backseat and driving for hours on a lonely highway is not the first thing that comes to mind when considering a relaxing family getaway.

Sometimes, however, it can’t be avoided. If families want to visit some of the more stunning sights and national parks in this country, it often comes at the price of a long car ride.

According to an IPSOS research study, while more than 66 percent of Americans are planning a summer road trip—with a significant number of those families traveling over the Fourth of July weekend—a majority (57 percent) of parents believe it will be stressful.

As one of the largest operators of roadside travel centers in North America, Pilot Flying J commissioned a survey of 1,000 parents who are planning a family road trip and have children under the age of 18.

The study found that there are some key stressors for families on the road: Finding fresh food and access to clean restrooms were some of the top concerns for parents while “Where to stop” is one of the top reasons families argue on a road trip.

Travel Center Restrooms

Millennial parents are the most concerned about finding rest stops, truck stops, gas stations and restaurants that offer suitable food options.

Sixty-five percent said food options stressed them out the most.

Fifty-one percent of Gen-X parents said that food was of great concern as did 42 percent of boomer parents.

Travel centers that invest in serving fresh food could reap significant rewards.

The survey found that 88 percent of parents (nine out of 10) said that they would be more likely to stop at these locations. READ MORE: 8 Rules for an Epic Road Trip

Almost all parents said that clean bathrooms were an important part of their decision when deciding where to stop, and 74 percent seek out a particular brand of travel center because of its reputation for clean bathrooms.

Knowing that 85 percent of parents say that they would be surprised to find a stop that has both fresh food options and clean bathrooms, Pilot Flying J has embarked on creating a solution for families.

“Listening to our guests, and understanding their needs is a priority for us at Pilot Flying J,” said Whitney Haslam Johnson, chief experience officer for Pilot Flying J. “If we can provide what families want to take some of the stress away, then hopefully it makes their experience with us enjoyable.

Travel Center Restrooms

As a mom of three boys myself, I understand how important that can be.”

New and renewed amenities are part of Pilot Flying J’s ongoing efforts to enhance its network of travel centers.

Recently, the company invested $100 million into renovations, upgrading travel centers with eco-friendly hand dryers, Italian tile accents, family changing tables and more.

They’ve also improved lighting and added the PJ Fresh Marketplace, a fast-casual dining experience that provides guests with high-quality, on-the-go food options that include salads and fruit bowls.

Pilot Flying J has also partnered with celebrity chef Tim Love who is working on creating more fresh and unique menu items.

READ MORE: Expert Advice for Traveling With Children 

JaniWrap Out of Order Urinal Covers. 

Keeping Restrooms Beautiful.

We ensure your restrooms appearance is not compromised when a urinal or toilet needs to be removed from service.

JaniWrap Website Design by Best Website Solutions 

Meet The Woman Who Won The Best Restroom Cleaner Award

Meet The Woman Who Won The Best Restroom Cleaner Award

Meet The Woman Who Won The Best Restroom Cleaner Award

Meet The Woman Who Won The Best Restroom Cleaner Award

 
The only way to keep public toilets clean is to treat them the way you would at home. For V. Komathy, 45, the cleaner responsible for Ipoh City Council’s award-winning toilets, it all boils down to attitude. “Would you leave your toilet at home filthy?” she asked.
 
The once-dilapidated facility at the council’s Town Service Section in Buntong received a facelift after a visit by Mayor Datuk Zamri Man last year. The 25-year-old toilet won gold in the 1Malaysia Clean Toilets Awards, which was organised by the Urban Wellbeing, Housing and Local Government Ministry last year. Here is Komathy’s story: “I was born and raised in Ipoh. I had wanted to further my studies. However, I fell in love with my husband in secondary school and decided to get married instead. I was a homemaker up until 15 years ago, when I decided to join the workforce. “My husband is a garbage truck driver, so I decided to join as a general worker. “My mother did not agree, but I chose to work with the council anyway.
 

My four children are supportive of my work.

 
At home, I am a ‘sporting’ mother, but I teach them to appreciate cleanliness and practise it at home. “Previously, I was assigned to clean and sweep public areas, like road and drains. When I was informed that I would be in charge of the newly renovated toilets last year, I was nervous, but took up the challenge anyway.
 
My supervisors were very supportive. “One of the most annoying habits of users is to leave the toilets unflushed. “There is no way around it. Would you leave your toilet at home filthy? The same applies to public toilets. If everyone played their part, we can maintain cleanliness. “When I learnt that we won the award, I was happy to have made my family proud. I am happy that the Ipoh City Council won it. Some of my friends had even asked about the win. It was one of the proudest moments of my life.
 
I went for the award-giving ceremony in Kuala Lumpur and received the award from the minister (Tan Sri Noh Omar). “I can say that our hard work had paid off. My children and colleagues are happy for me. “Now, the challenge is for us to maintain this and make sure that our toilets stay clean. It is quite hard, as the restrooms are frequently used by the Town Service Section staff (some 700 council staff, including truck drivers and workers in charge of garbage collection). They would return from their duties with wet boots. So, I have to make sure that I wash the floor twice daily. “Do your best in whatever profession you choose.
 
I am proud of my job. There is nothing to be ashamed of. There is nothing wrong with sweeping roads as it is a noble job. Do not ever think that your work is not good enough, or others have a better job than you. As long you as you give your best… that is all that matters. “As for me, I am making a decent living, and that is all that matters.”
 

Award the result of teamwork between management and staff.

 
The fragrant smell of pandan leaves gives an air of freshness as one enters the restrooms at the Ipoh City Council’s Town Service Section in Buntong. Despite the space constraint, the council did a good job in redesigning the 25-year-old toilets, completing its facelift in time for the 1Malaysia Clean Toilets Awards (ATB1M). The toilets won the Gold Award in the Government Office Category last year.
 
The restrooms are equipped with showers and squat toilets. The combined use of natural and mechanical ventilation methods, inspired by rest and relax areas along PLUS highways, minimises bad odours.
 
The win is a result of effective teamwork between the city council’s management and staff, including V. Komathy, who was assigned to monitor and clean the toilets frequented by Town Service Section staff. Public Health Urban Services Department assistant director S. Manisegaran said while Ipoh had a list of award-winning public toilets, it was the first time the council had submitted an entry for its own toilet.
 
ATB1M was established by the Urban Wellbeing, Housing and Local Government Ministry in 2010 to rate and reward clean public toilets.
 
It wants all public toilets to be rated three-stars (satisfactory) and above by 2020. The toilets are evaluated based on the environment (lighting, water supply, ventilation and sewage treatment), structure and maintenance (floor, ceiling, sinks, wash basins and toilet bowls) and sanitary facilities (soap dispensers and tissue papers).
 

Other criteria are toilet signages…

 
…toilet cleaning activities (cleaning schedule, storage and tidiness) and additional facilities (mirrors, hangers, decoration, diaper changing rooms and toilets for the disabled). Toilets in Malaysia are given either five stars (very clean), four (clean), three (satisfactory), two (average), one (less clean) or zero (dirty).
 

Meet The Woman Who Won The Best Restroom Cleaner Award

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Social Distancing Labels

Meet The Woman Who Won The Best Restroom Cleaner Award

JaniWrap Out of Order Urinal Covers. 

Keeping Restrooms Beautiful.

We ensure your restrooms appearance is not compromised when a urinal or toilet needs to be removed from service.

JaniWrap Website Design by Best Website Solutions 

Pilot Flying J’s Huge Commitment to Beautiful Restrooms

Pilot Flying J’s Huge Commitment to Beautiful Restrooms

Pilot Flying J's Huge Commitment to Beautiful Restrooms

Pilot Flying J’s Huge Commitment to Beautiful Restrooms

 

The chain’s first major integrated campaign spotlights the travel centers’ “clean, modern bathrooms.” 3 Sons Media.

Some brands are so sexy they almost market themselves. Some brands are not. You can put truck stops in the latter category.

So when Pilot Flying J, which operates 650 travel centers along America’s interstates, was mapping out its first major integrated marketing campaign—which debuts today—it made a nervy decision. I

nstead of just touting amenities like Wi-Fi, and food and beverage choices, the company gave a starring role to its restrooms. In the brand’s new 30-second TV spot (which you can see below) and in one of its four new print ads, the commode is the best seat in the house.

According to vp of brand and consumer experience Whitney Johnson, the restroom was a necessary thing to spotlight—not that it was easy. “There’s nothing hugely sexy and glamorous about travel centers along the interstate, and restrooms are a hard thing to showcase,” she said. “But they’re important to customers and especially families.”

Ah yes, that’s the bigger idea behind this campaign…

…a print, TV and web-based effort that represents the family-owned company’s most ambitious marketing effort to date.

For years now, truck stops (sorry, travel centers) have been catering to more than just truckers, and Pilot Flying J’s campaign is clearly designed to appeal to families—customers who Johnson affectionately refers to as “four wheeled customers.”

 Anchoring the new effort is a 30-second spot created by Nashville agency 3 Sons Media. It features an all-American family languishing from the boredom and fatigue of a long road trip, then being rejuvenated by a stop at Pilot travel center (Flying J and Pilot merged in 2010) with its creature comforts including free Wi-Fi, an “amazing variety of food and drink choices,” and, of course, “clean, modern bathrooms.”

Actually, the bathrooms really are both clean and modern.

Pilot Flying J is in the process of spending a cool $100 million on upgrading its restrooms, fitting them out with LED fixtures and luxurious Italian tile. But based on the research, it’s money well spent.

According to a 2016 Survey by the National Association of Convenience Stores, not only is a restroom visit the reason 70 percent of drivers stop the car to start with, restroom cleanliness is a decisive factor in which rest stops motorists choose.

Some 41 percent of respondents said that clean facilities are a critical factor in where they stop and whether they return—putting restrooms on par with food options in terms of their importance to motorists.

Meanwhile, in addition to the new TV spot, four print ads via Erwin Penland tout the gourmet coffee and the new myPilot app, which gives members a 3-cent-per-gallon discount on gas.

The company is also sponsoring the much-anticipated college football game on Sept. 10 pitting the Virginia Tech Hokies against the Tennessee Volunteers, a game now called The Pilot Flying J Battle at Bristol. 

Promoters hope to see 150,000 fans in the stands of the Bristol Motor Speedway, where the game is being played. If attendance hits that figure, it’ll break the college football attendance record of 115,109. ABC will broadcast the game, while ESPN will air Pilot Flying J’s new TV spot.

Johnson said the football game isn’t just a chance to reach a broad audience, it’s also a nod to Pilot Flying J’s history since founder Jim Haslam (Johnson’s grandfather) played for the Volunteers in 1951, a few years before opening his first truck stop in Gate City, Va. “With that history—our first store in Virginia and him playing for the University of Tennessee—we felt that this tie-in was great opportunity,” Johnson said.

And if fans driving to or from the Bristol Motor Speedway decide to stop at a Pilot Flying J, at least they’ll be guaranteed clean restrooms.

To view or purchase temporary out-of-order covers we make for public restrooms JaniWrap Products 

Find us on Social Media

Social Distancing Labels

Pilot Flying J’s Huge Commitment to Beautiful Restrooms

JaniWrap Out of Order Urinal Covers. 

Keeping Restrooms Beautiful.

We ensure your restrooms appearance is not compromised when a urinal or toilet needs to be removed from service.

JaniWrap Website Design by Best Website Solutions